We’re looking for a Parts Manager who takes ownership of sourcing, inventory, and parts flow to keep the shop running efficiently. This role is responsible for ensuring the right parts are ordered, received, inventoried, and available at the right time to support technician productivity, service advisor accuracy, and overall shop profitability.

The Customer Service Role
In addition to working with our parts department there will also be customer service / service advising opportunities.  We have two full time service advisors but need just a little extra. The service advisor role entails answering phone calls, scheduling guests, researching customer records and history, creating estimates for needed services and or repairs based on the technicians findings, presenting the information and estimates to our guests, following the repair order from beginning to end. 

• Source and order parts accurately while balancing cost, quality, and turnaround time
• Receive, inspect, and match parts to repair orders while managing returns and cores
• Maintain organized inventory levels and perform regular counts and adjustments
• Communicate clearly with service advisors and technicians regarding parts status and ETAs
• Build and maintain strong vendor relationships while supporting pricing and margin goals

You May Be a Great Fit If You:

• Enjoy owning the full parts process from ordering through delivery
• Pay close attention to detail and double check accuracy
• Communicate proactively to prevent delays or downtime
• Stay organized in a fast paced shop environment
• Value consistency, accountability, and long term success

Why Join Our Team?

We are a locally owned business on Whidbey Island. Community, honesty, integrity are core values of ours. We believe in our employees and want to improve their lives! Because this role plays a critical part in the success of the entire shop. You will be trusted to keep work flowing, technicians productive, and advisors informed while working in an environment that values organization, accuracy, teamwork, and doing things the right way.