Service Advisor Trainee / Assistant (Automotive – Growth Opportunity)
La Marque and Expanding To Surrounding Areas
Velocity Auto Care & Tire LLC
Service Advisor Trainee / Assistant (Automotive – Growth Opportunity)
Full Time • La Marque and Expanding To Surrounding Areas
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Employee discounts
- Free food & snacks
- Health insurance
- Opportunity for advancement
- Paid time off
- Profit sharing
- Training & development
Junior Service Advisor / Service Advisor Assistant
Velocity Auto Care & Tire LLC
Why Work at Velocity Auto Care & Tire?
At Velocity, you’re not just taking a job—you’re building a career in a fast-growing, high-performance company.
We are a family-owned business with big growth plans, focused on developing people, promoting from within, and creating future leaders.
What You Get:
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Clear Career Path – We don’t hire for positions, we hire for growth
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Hands-On Training – Learn directly from top-performing Service Advisors using proven systems
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Real Skill Development – Communication, sales, operations, and leadership
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Team Environment – Work with driven, supportive people who want you to win
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Stable & Growing Company – Expansion-focused with long-term opportunity
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Performance-Based Growth – Your effort directly impacts your advancement
- A Company Who Shares Your Values -- At Velocity Auto Care & Tire, intergity, honesty and treating people well (whether a customer or an employee) guides everything that we do.
We invest heavily in training because we believe great people become great advisors—not the other way around.
About the Role
We’re looking for someone who:
- Loves cars
- Loves people
- Wants to build a real career, not just have a job
This role is ideal for:
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Entry-level candidates looking to break into the automotive industry
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Current or newer Service Advisors who want better training, structure, and a clear path to grow into a high-level role
This is a position with a defined path to becoming a top-performing Service Advisor—one of the most important and highest-impact roles in the company.
You’ll work directly with our front counter team, learning how to:
- Communicate with customers
- Manage service workflow
- Build trust and relationships
- Present recommendations with confidence
What You’ll Be Doing
Customer Experience
- Greet customers and create a strong first impression
- Assist with check-in and vehicle intake
- Help communicate services in a friendly, confident way
- Support advisors with updates and follow-ups
Front Counter Operations
- Answer phones and help schedule appointments
- Learn and follow our proven call-handling systems
- Assist with shop workflow coordination
- Maintain a clean, professional front office
Training & Development
- Learn Velocity’s structured communication and sales process
- Develop confidence speaking with customers
- Assist in presenting inspections and recommendations
- Progress toward managing your own customers
What We’re Looking For
Must-Have Traits
- People person – enjoys talking and building relationships
- Positive, high-energy attitude
- Strong work ethic and reliability
- Coachable and eager to learn
- Team-oriented mindset
- Integrity
Bonus (Not Required)
- Interest in automotive or mechanical work
- Customer service or sales experience
- Previous Service Advisor experience (especially advisors looking to grow)
What You’ll Learn
You’ll be trained in the same systems that drive top performance across our company:
- How to build trust and connect with customers
- How to communicate clearly and professionally
- How to present value with confidence
- How to manage a fast-paced service environment
You’ll also develop key skills like:
- Professional tone and communication
- Problem-solving and customer experience management
- Sales and relationship-building
Career Growth Path
This role is designed to move you forward:
- Junior Service Advisor / Assistant
- Service Advisor
- Lead Advisor / Shop Manager
We promote from within and are actively building leaders for future locations.
Compensation
- Competitive hourly pay (based on experience)
- Growth into performance-based compensation
- Bonus opportunities as you advance
Final Thought
We’re not looking for someone who just wants a job.
We’re looking for someone who wants to build a future, grow with a company, and become elite at what they do.
Compensation: $40,000.00 - $65,000.00 per year
This shop is independently owned and operated. Your application will go directly to the shop owner and all hiring decisions will be made by the management of this shop. All inquiries about employment at this shop should be made directly to the shop location, and not to Elite Worldwide Corporate.
(if you already have a resume on Indeed)